Return & Refund Policy

Return & Refund Policy

We want you to be fully satisfied with Brahm Aura. Please read our return policy below.

Damaged or wrong product

  • If you receive a damaged, leaking or incorrect product, contact us within 48 hours of delivery with photos / unboxing video.
  • We will arrange a free replacement or a full refund.

Change of mind

For hygiene reasons, opened or used bottles cannot be returned. Unopened products in original sealed packaging may be returned within 7 days of delivery; return shipping is borne by the customer.

Refunds

  • Refunds are processed within 5–7 working days after the returned product is received and verified.
  • Prepaid orders are refunded to the original payment method; COD orders are refunded via bank transfer / UPI.

How to raise a request

Email [email protected] or WhatsApp / call +91 98130 40509 with your order number.

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